Purpose:
System sends an immediate message to a guest's sponsor when that guest clears the Gate the first time.
Typical Users:
Homeowners, Community Management, Hotel Front Desk & Bellstand
Method of Use:
GateWatch™ Gate Management System automatically triggers gAlert™ whenever a guest is cleared through the Gate.
gAlert™ immediately looks up the sponsor's pre-designated gAlert™ contact preferences, and can send the sponsor a cellular text-message, email, and/or a voice phone call
(caller is a computer voice).
Guest sponsors can opt-out of gAlert™ if they don't want to be pre-notified on guest arrivals.
Example of Use:
- Harry Homeowner clears his friend "George Guest" at OceanBlue Community's Front Gate using vClear™.
- During the vClear™ call, Harry opts to be notified when George arrives.
- George Guest arrives at the Front Gate.
- The Gate Officer quickly finds George in the GateWatch™ system, and clears him through the Gate.
- gAlert™ automatically looks up Harry Homeowner's gAlert contact information and ensures Harry wants to be notified.
- As George begins to drive forwards into the community, an automated phone call is placed to Harry Homeowner.
- Harry answers the phone and hears gAlert say: "OceanBlue Front Gate reports that your guest "George Guest" has cleared the gate."
- gAlert's message repeats 3 times, and then hangs up.
- At the same time, gAlert sends a cellular text message and email containing that message to Harry Homeowner.
- gAlert attempts to call Harry 3 times (every 2 minutes) if his line is busy or not answered.
- Although George Guest enters the community several more times over the duration of this clearance, Harry Homeowner is not notified past the first time George arrived.
Standard Features:
- Can notify up to 1 phone number, 2 cellphones via text message, and 3 email addresses.
- Sophisticated speech synthesizer speaks the name of the guest who has arrived
Advanced Optional Features:
- Can be linked into vClear™ Automated Visitor Clearance System so homeowners can opt in or out of notification for each guest they clear.
- Can email guest's photo from surveillance video or pedestal webcam frame capture
- System can notify a hotel's Front Desk and/or Bellstand upon arrival of hotel guests.
- CommWeb secure homeowner website can be used to manage the gAlert™ contact preferences.
- System can notify community or security managers when any person on a gAlert™ "watch list" arrives (not just guests!).